The next opportunity is during every review. When we know where we stand in all aspects of our position and our performance in that position, we can be involved and accountable. When we have to guess where we are at, we are stressed, confused and in some cases defensive, argumentative and disruptive.
Another opportunity is succession planning. Not everyone wants to be the boss, but everyone wants to be challenged and grow in some aspect. When we know what’s in store, we can make an informed choice about our future and provide feedback.
Selection, Management and Development are at the core of retaining quality employees but quality communication is the engine that drives it all.