Once sufficient data on the driver population was gathered, reports were generated, including the Team Wheel pictured to the right. The Wheel clearly shows a distribution of participants that are Indirect (S and C Styles) in the majority of this sampling.

Even this bit of information was very helpful in highlighting the need to slow down the interactions between staff members and clients; a communication preference for S and C Styles. Awareness of this single core behavior helped avert a number of minor disputes, conflicts and communication pitfalls that might have led to larger issues.