Everyday people are hired and promoted for their technical skills, education and experience. People that were hired and promoted using this model under-perform and are terminated or leave because they do not possess the “soft skills” or “people skills” that are required to be successful in the position.
When we make the transition from an hourly to a salaried position is one of the times in our career when we are afraid to ask for help or direction or there is no one to ask.
Retention starts on the day that a conditional job offer is made and accepted. Once this takes place, the climate needs to change from one of selling a position to supporting an employee.
Who we are influences how we interact with others.
Who they are influences how they receive our interaction and then, interact with us.
The Foundation Training can be a standalone, full day or one-half day workshop, but portions of this section are essential for other workshops to build upon.