A study conducted by the International Association of Administrative Professionals (IAAP), Office Team and HR.com, involving a mix of 700 administrative and HR managers, examined the relative importance of technical expertise vs. soft skills and found that:
- 67% of human resources managers said they would hire an applicant with strong soft skills whose technical abilities were lacking;
- Only 9% would hire someone who had strong technical expertise but weak soft skills;
- 93% of human resource managers felt technical skills are easier to teach than soft skills
Using the Prevue Assessment addresses these characteristics in the hiring process but then the question is how you support existing employees and new hires in these soft skill areas?
While most companies have a wealth of resources for training and developing new and existing employees in the technical aspects of their positions; few have the resources or tools needed to develop the people skills when this is the area of concern.
We have a huge variety of tools, surveys and profiles that will help to identify these areas, and then give you step by step guidelines to bring you and your staff to the next level regardless of where the starting point is.
Or, working with you and your staff, we can design a program or battery of assessments and monitor or implement, depending on your specific needs.